The Albuquerque International Sunport has a number of accessibility services available for travelers who need them. Passengers are encouraged to call their airline prior to travel to arrange wheelchair services, oxygen requirements, or other accommodations to help ensure a smooth experience at the airport. Most airlines have options through their reservations systems that allow travelers to identify specific needs, including those traveling with service animals. If you are unsure who to contact or would like to inquire about other arrangements, please contact the Sunport at (505) 244-7700.
parking and ground transportation
service animal and pet relief area
The Sunport has one indoor service animal relief area, located at gate A7, and two outdoor relief areas located outside of the baggage claim level on both the east and west ends of the building. While all traveling animals are welcome to use the relief area, preference is given to service animals.
Wheelchairs are available for use throughout the Sunport. Please request a wheelchair when you make your flight reservation or call your airline prior to arriving for travel. Most airlines have information about wheelchair access and other services on their websites or through their reservations systems. If you arrive at the airport without prior arrangements for a wheelchair, one may be available at the ticketing level. Ask a Skycap or airline representative for assistance when you arrive.
deaf and hard of hearing
A Video Phone is located on the bag claim level at the Information Booth. This phone is provided free of charge with help from the New Mexico Commission for Deaf and Hard of Hearing. TTY telephones are located throughout the Sunport and can be found next to all payphones. The phones are designated with the TTY symbol. Visit our terminal maps page to find payphone locations.